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Position Details
Reference Number 22295
Position Title Retail Support Officer
Employment Type Temporary Part Time
Location Epping NSW
Hours Per Week 30.40
  • 12 Month Part Time Retail Opportunity (3-4 days)
  • Epping, Sydney Location
  • Opportunity to lead the retail operations within the Vision Store at the Epping office 

Do you want to make a difference and become a part of a team that supports a future where people who are blind or have low vision can live an independent life they choose?

If so, then this might be the perfect role for you!

About us

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or who have low vision to achieve the possibilities they choose in life.

About who we support

Vision Australia provides services to more than 25,500 people clients from 35 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia; and through outreach programs in the Northern Territory and Tasmania.

About the role

  • Lead the retail Vision Store operations within the Epping office, including meeting sales targets;
  • Educate and promote retail products within the community;
  • Respond to general retail customer inquiries;
  • Process equipment claims for clients who have DVA, NDIS and other funding sources;
  • Process equipment returns and refunds;
  • Set up and manage the display of the Vision Store to promote sales.

About you

To be successful in this role you will have:

  • Experience in customer service / retail role
  • Ability to identify areas for continuous improvement and implement systems and processes to achieve efficiency
  • Ability to prioritise tasks and manage multiple competing deadlines
  • Ability to work independently and as part of a team
  • Problem solving and analytical skills 
  • Willingness to be innovative 

Benefits of working at Vision Australia

  • Generous salary packaging options
  • Flexible working arrangements
  • Exceptional professional development opportunities

To apply

If this sounds like a great fit for you then please complete our online application process.

Applications should consist of a full resume and a cover letter. Please note pdf documents are not accepted for accessibility reasons.

For more information about working at Vision Australia go to 

We highly encourage applications from candidates who are blind or have low vision.

Contact Person Amanda Daizli
Contact Number 0449269378
Closing Date 18/09/2020
Position Description
Retail Support Officer PD.docx Open Position Description
Recruitment Prospectus 2020.docx Open Position Description
1300 84 74 66