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Position Details
Reference Number 18622
Position Title Case Manager - Home Care Packages Program
Employment Type Permanent Full Time
Hours Per Week 38.00
  • Permanent Full Time Opportunity
  • Dandenong Location
  • Flexible Working Arrangements
  • Generous Salary packaging Benefits

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life.

We support more than 27,500 people of all ages and life stages, and circumstances. We do this through 28 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia; 30 clinics; and through outreach programs in the Northern Territory and Tasmania.

An exciting opportunity awaits an experienced Home care Packages Case Manager to join our team in Dandenong.


As a Home Care Packages Case Manager at Vision Australia you will:

  • Using a person centred, strength-based service approach, plan develop and coordinate services for the client through the intake assessment process and liaise with internal and external services to achieve the desired outcomes for clients;
  • Monitor and review service plans and goals in consultation with clients on an ongoing basis. Provide support and assistance as appropriate to relevant parties;
  • As required, act as the Primary Service Provider to coordinate the provision of services internally to clients and families and to liaise with external service providers to achieve desired outcomes for clients. 


To be successful in this role you will have:

  • Degree in relevant Human Services or Diploma in relevant Human Services studies with a minimum of 2 years recent experience in the delivery of Home Care Packages.
  • Knowledge and skills in working with older adults their carers and families.
  • Experience in providing client support and Case Management services in person and/or through other communication mediums.
  • Training and intervention strategies for individuals and groups.

Working as part of Vision Australia you will enjoy a values based organisation with benefits including:

  • Friendly values based working environments
  • Generous salary packaging options
  • Exciting career paths
  • Exceptional professional development opportunities
  • Flexible working arrangements

We’re always on the lookout for energetic, motivated people who share our values to be Person Centred, Accountable, Collaborative, Commercially Focused and Agile.

Do you want to become a part of a team that supports a future where our clients have the opportunity like never before to live the life they choose? Please select the 'Apply' button below to be taken to our online application process.

Applications should consist of a full resume and a cover letter. Candidates should address the essential job competencies as outlined the position description and should also consider and be able to demonstrate Vision Australia’s organisational values which are central to the organisation’s culture. Applications should be uploaded as a word file. Please note pdf documents are not accepted for accessibility reasons.

As part of Vision Australia’s commitment to being an inclusive employer and embedding a culture where staff, volunteers and clients can be themselves and feel safe, and to protecting the best interests and safety of children and vulnerable people, successful applicants will be subject to a number of pre-employment checks including criminal history and working with children.

For more information about working at Vision Australia go to 

We encourage applications from candidates who are blind or have low vision.

Contact Person Janet Lloyd-McNelis
Contact Number 0387910201
Alternate Contact Person Lara Anderson
Alternate Contact Number 0387910201
Closing Date 02/02/2018
Position Description
Recruitment Prospectus .docx Open Position Description
Case Manager PD.docx Open Position Description
1300 84 74 66