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Position Details
Reference Number 22523
Position Title Regional Client Services Manager Brisbane North
Employment Type Temporary Full Time
Hours Per Week 38.00
  • Regional Client Services Manager for Brisbane North, based in Coorparoo
  • Full-time, 12-month contract
  • $115,000 to $125,000 TRP

Do you want to make a difference and become a part of a team that supports a future where people who are blind or have low vision can live an independent life they choose? 

If so, then this might be the perfect role for you!

About us

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or who have low vision to achieve the possibilities they choose in life.

About who we support

Vision Australia provides services to more than 25,500 people clients from 35 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia; and through outreach programs in the Northern Territory and Tasmania.

About the role

  • Lead, manage and motivate the team to provide personalised services that meet the needs of clients ensuring client retention and engagement. Services may be provided in the centre, in the community or in the home;Undertake operational management ensuring that the team are achieving defined KPI’s, including billable and productive time;
  • Implement strategies that will foster client growth;
  • Demonstrate sound financial management ensuring that services are delivered within agreed budget;
  • Ensure that services are delivered in accordance with quality and compliance requirements, also ensuring gaps are addressed and continuous improvement opportunities are identified and addressed.

About you

To be successful in this role you will have:

  • Qualifications in Business Management/Health or Community Services at graduate or post-graduate level (or an equivalent combination of relevant qualifications plus extensive experience)
  • Proven experience in leading and engaging teams to deliver services
  • Experience in building the performance and capability of a diverse workforce
  • Demonstrated business knowledge and skills, including financial management
  • Experience in leading excellence in client/customer service.

Benefits of working at Vision Australia

  • Generous salary packaging options
  • Flexible working arrangements
  • Exciting career paths
  • Exceptional professional development opportunities

To apply

If this sounds like a great fit for you then please complete our online application process.


Vision Australia is committed to do all that is reasonable to ensure the safety, welfare and wellbeing of clients (including children); their families; the community; staff and volunteers; and any other person entering Vision Australia’s workplace. Police checks, state working with children checks, NDIS Worker Screening checks and Professional Registrations form part of Vision Australia’s probity screening standards ensuring that quality services are provided in a safe environment.

Applications should consist of a full resume and a cover letter. Please note pdf documents are not accepted for accessibility reasons.

For more information about working at Vision Australia go to 

We highly encourage applications from candidates who are blind or have low vision.

Contact Person Sonia Herbert
Contact Number 1300847466
Closing Date 24/06/2021
Position Description
Regional Client Services Manager PD.docx Open Position Description
Recruitment Prospectus 2.docx Open Position Description
1300 84 74 66