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Position Details
Reference Number 22451
Position Title Retail Service Coordinator
Employment Type Temporary Full Time
Hours Per Week 38.00
  • Retail Services Coordinator position based in Coorparoo
  • 12 Month Full Time Role
  • Great salary package, NFP benefits, work/life balance
  • $73,329 starting salary + super + salary packaging

Do you want to make a difference and become a part of a team that supports people who are blind or have low vision live an independent life? This is your opportunity to combine your skills, experience and career to make a contribution.

About us

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or who have low vision to achieve the possibilities they choose in life.

About the role

  • Managing your own Vision Store & Tech Hub within Vision Australia;
  • Achieving budget sales of new or additional technology and/or aids through multiple channels in a national team;
  • Managing general customer inquiries including Zendesk, in store and phone
  • Providinge timely quotes and support for internal and external customers; especially for NDIS and My Aged Care;
  • Conduct initial technology needs assessments for a variety of situations and environments including schools, homes, and workplaces for Tech Hub customers.

About you

To be successful in this role you will have:

  • Optical Dispensing qualifications OR a minimum of 4 years optical experience is required;
  • Experience in sales, preferably of optical aids, medical equipment or assistive technology;
  • Excellent customer service and interpersonal skills;
  • Excellent written, verbal and presentation skills;
  • Influencing skills and the ability to negotiate effectively.

Benefits of working at Vision Australia

  • Generous salary packaging options
  • Flexible working arrangements
  • Exceptional professional development opportunities

To apply

If this sounds like a great fit for you then please complete our online application process.

Applications should consist of a full resume and a cover letter. Please note pdf documents are not accepted for accessibility reasons.

For more information about working at Vision Australia go to 

We highly encourage applications from candidates who are blind or have low vision

Contact Person Claire Wiggill
Contact Number 0737272296
Closing Date 21/04/2021
Position Description
Retail Service Coordinator PD.docx Open Position Description
Recruitment Prospectus 2.docx Open Position Description
1300 84 74 66