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Position Details
Reference Number 20951
Position Title Retail Coordinator
Employment Type Permanent Full Time
Location Parramatta
Hours Per Week 38.00
  • Permanent Full Time Opportunity
  • Parramatta Location
  • Flexible Working Arrangements
  • Generous Salary Packaging Benefits

Vision Australia is a leading national provider of blindness and low vision services in Australia. We work in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life.

We support more than 27,500 people of all ages and life stages, and circumstances. We do this through 28 Vision Australia centres in Victoria, New South Wales, the Australian Capital Territory, Queensland, South Australia and Western Australia; 30 clinics; and through outreach programs in the Northern Territory and Tasmania.

An exciting opportunity awaits an experienced Retail Coordinator to join our team in Parramatta.


As a Retail Coordinator at Vision Australia you will:

  • Handle general customer inquiries, F2F, phone, email
  • Maintain the Retail Store & Tech Hub display and demonstration areas and ensure all equipment is in working order
  • Achieve sales of new or additional technology and/or aids through multiple channels
  • Provide timely quotes for internal and external customers; especially for NDIS and MAC
  • Respond to Request for Quotes (RFQ’s) from local service providers and other groups as required and convert to sales


To be successful in this role you will have:

  • AQF certificate IV in Optical Dispensing or equivalent or higher; or
  • Qualification in Occupational Therapy (OT) as recognised by the Occupational Therapy Board of Australia.
  • Current registration with Australian Health Practitioner Regulation Agency (AHPRA).
  • Minimum 2 years’ experience in sales, preferably of optical aids, medical equipment or assistive  technology

Working as part of Vision Australia you will enjoy a values based organisation with benefits including:

  • Friendly values based working environments
  • Generous salary packaging options
  • Exciting career paths
  • Exceptional professional development opportunities
  • Flexible working arrangements

We’re always on the lookout for energetic, motivated people who share our values to be Person Centred, Accountable, Collaborative, Commercially Focused and Agile.

Do you want to become a part of a team that supports a future where our clients have the opportunity like never before to live the life they choose? Please select the 'Apply' button below to be taken to our online application process.

Applications should consist of a full resume and a cover letter. Candidates should address the essential job competencies as outlined the position description and should also consider and be able to demonstrate Vision Australia’s organisational values which are central to the organisation’s culture. Applications should be uploaded as a word file. Please note pdf documents are not accepted for accessibility reasons.

As part of Vision Australia’s commitment to being an inclusive employer and embedding a culture where staff, volunteers and clients can be themselves and feel safe, and to protecting the best interests and safety of children and vulnerable people, successful applicants will be subject to a number of pre-employment checks including criminal history and working with children.

For more information about working at Vision Australia go to 

We encourage applications from candidates who are blind or have low vision.

Contact Person Danny Dyer
Contact Number 0398649513
Closing Date 27/01/2019
Position Description
Retail Coordinator PD.docx Open Position Description
Recruitment Prospectus .docx Open Position Description
Administrator Task Analysis.pdf Open Position Description
1300 84 74 66